io.github.mikimatsub/swsd

io.github.mikimatsub/swsd

MCP server for SolarWinds Service Desk tickets, catalog, knowledge, ITSM operations, and workflows.

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Connect this server

Add this to your MCP client config — claude_desktop_config.json (Claude Desktop) or .cursor/mcp.json (Cursor).Suits: Claude Desktop · Cursor.

{
  "mcpServers": {
    "swsd": {
      "command": "npx",
      "args": [
        "-y",
        "swsd-mcp@3.4.0"
      ],
      "env": {
        "SWSD_TOKEN": "<your SWSD_TOKEN>",
        "SWSD_BASE_URL": "https://api.samanage.com",
        "SWSD_PROFILE": "agent",
        "SWSD_WRITE_MODE": "live",
        "SWSD_MAX_ATTACHMENT_BYTES": "5242880"
      }
    }
  }
}
Environment variables
  • SWSD_TOKENrequiredsecretSolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.
  • SWSD_BASE_URLSWSD API base URL. US tenants: https://api.samanage.com (default). EU tenants: https://apieu.samanage.com.
  • SWSD_PROFILETool registration profile: 'triage' (22 read-heavy tools), 'agent' (52 default), 'knowledge' (17 KB-author), 'operations' (146 every tool), 'custom' (explicit SWSD_TOOLS and/or SWSD_PROFILE_FILE selection).
  • SWSD_WRITE_MODEWrite safety mode: 'live' calls SWSD normally; 'dry-run' returns write payload previews without sending writes; 'disabled' rejects write tools.
  • SWSD_MAX_ATTACHMENT_BYTESMaximum downloaded attachment size in bytes (1–26214400); default 5 MiB. Applies to read-only attachment retrieval.

A starting point — check the repository for exact arguments and setup. Restart your client after editing the config.

Category
Developer Tools
Version
3.4.0
Registry
active
Published
11/6/2026

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