io.github.bitterdev/simple-support-system-mcp

io.github.bitterdev/simple-support-system-mcp

MCP server for the Simple Support System helpdesk API: read, answer and move tickets.

Connect this server

Add this to your MCP client config — claude_desktop_config.json (Claude Desktop) or .cursor/mcp.json (Cursor).Suits: Claude Desktop · Cursor.

{
  "mcpServers": {
    "simple-support-system-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "simple-support-system-mcp@1.0.3"
      ],
      "env": {
        "SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<your SIMPLE_SUPPORT_SYSTEM_BASE_URL>",
        "SIMPLE_SUPPORT_SYSTEM_API_KEY": "<your SIMPLE_SUPPORT_SYSTEM_API_KEY>",
        "SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<your SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN>"
      }
    }
  }
}
Environment variables
  • SIMPLE_SUPPORT_SYSTEM_BASE_URLrequiredBase URL of the Concrete CMS site running the Simple Support System package
  • SIMPLE_SUPPORT_SYSTEM_API_KEYsecretAPI key sent as the X-Api-Key header, needed for administrative calls
  • SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKENsecretDefault access token for private projects

A starting point — check the repository for exact arguments and setup. Restart your client after editing the config.

Category
Developer Tools
Version
1.0.3
Registry
active
Published
7/27/2026
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